![]() ![]() PRODUCT BOXES MUST BE PLACED INSIDE AN EXTERNAL BOX FOR A SAFE RETURN OR SECURED WITH EXTERNAL PACKING. ![]() Please attach to an outer box or outer packaging and pack well to avoid any damages. You must not stick your returns label directly onto the product box.If this is not met we will refuse your return. Please note the product box and product must also not be damaged in anyway and must arrive back to us in its original condition. The box must not be written on or be taped with any tape other than clear.The product must not have been altered or wired in any way.The product must be in its original packaging complete with all parts including lamps, fixings and for lighting they must include ceiling plates.Please find our returns conditions below : All orders placed in our branches are for collection only - Please speak to a sales consultant for delivery charges.Īll products stocked within our branches can be returned within 28 days at your own cost if complete with the original receipt this excludes bulbs, cable and items from our Non-Returnable product list. We are unable to leave any order with a neighbor, or in any other location within your property or grounds, All orders require a signature.įor bulk orders additional delivery charges may be incurred. Standard delivery services by our courier DHL are Monday - Friday. On this note we ask that you do not book contractors until you have received and checked your goods.ĭelivery prices are based on standard size box and weight of under 5kg, We reserve the right for additional carriages on larger items / heavier weights. Please note next working day is not guaranteed, Our courier will operate at their best level to get to you next day but this cannot be guaranteed. There may be carriage charge upgrade options to get items to you faster - Please contact us on (0191) 482 4443 and we can look into potential options for you. If your order is considered urgent we recommend contacting us on (0191) 482 4443 to confirm stock availability. If not in stock in our own physical warehouses / branches items will be ordered from our suppliers and delivered to you within 7 to 10 working days. Please contact our sales consultants on (0191) 482 4443 who can advise you further. Cp Electrical will normally deliver your order within 3 working days. ![]()
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